Warranty

WarrantyAmerican Auto BodyTop view car graphic for Warranty pageAsk firstRepair questionsClear answersBefore approval
2301 Donaldson AveCovington, KY 41014Call 513-904-3382Questions and estimatesRepair • Paint • RentalsClaims, dents, panels, U-Haul

Ask about the repair before work begins

American Auto Body can help you understand visible damage, estimate needs, approval steps, and what still needs a closer look. We keep the conversation practical and confirm repair details directly with you.

  • Ask what is included in the repair conversation.
  • Ask whether photos are enough to start or if the vehicle needs a closer look.
  • Talk through body, paint, dent, bumper, panel, and claim questions in plain language.
  • Keep approval clear before any work moves forward.
Customer discussing vehicle repair questions
Repair paperwork and estimate questions
Auto body shop repair planning

Before you approve work

What you can ask us about

If you have a question about the repair, the paint, or what happens next, we can talk it through with you clearly.

ScopeWhat can you see now, and what needs a closer look?
PhotosWhich photo angles would help us understand your vehicle?
ApprovalWhat should be confirmed before work moves forward?
PickupWhat should you know before the vehicle is ready?

Repair questions customers usually ask

These questions help turn visible damage into a repair plan.

What photos should I send?

A wider view, a closer view, the vehicle corner or panel, and any claim or estimate paperwork can all help.

Is this body, paint, or both?

Scratches, dents, panel gaps, broken tabs, and paint damage may overlap. We can explain what seems visible and what needs review.

Do I need claim information?

If insurance is involved, claim details, photos, and related paperwork can help the conversation start smoothly.

Before you call

Details to have when you contact us

A few details help us avoid guessing and give you a clearer next step.

Vehicle

Year, make, model, and the damaged area.

Photos

Wide, close, side, and any panel gap angles.

Contact

Your best callback number and whether a claim is involved.

Have a repair question?

Call us or start with photos, and we will make the next step clear.

Start Estimate